Adda & Aroma Cafe Welcome to Adda & Aroma Cafe. By using our website, placing an order, or visiting our café, you agree to follow the terms and conditions listed below. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using the Adda & Aroma Cafe website, you agree to follow these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
These terms apply to all visitors, customers, and users of our website.
2. About Our Services
Adda & Aroma Cafe provides:
Food and beverage services
Online menu viewing
Online ordering (if available)
Table reservations (if available)
Customer support and inquiries
Our services are intended for personal and non-commercial use.
3. Website Use
When using our website, you agree that you will:
Use the website only for lawful purposes
Provide correct and accurate information
Not misuse or damage the website
Not attempt to hack or interfere with website security
You must not use our website in a way that causes harm to the website, business, or other users.
4. Menu and Pricing
All menu items and prices listed on the website are subject to change at any time without prior notice.
Important points:
Prices may vary between the website and the café store.
Some items may become unavailable due to stock or ingredient availability.
Images shown on the website are for representation purposes only.
We always try to provide accurate menu information.
5. Orders and Payments
If online ordering is available on our website:
Customers must provide correct contact and delivery information.
Orders will only be confirmed after successful payment (if online payment is required).
We accept payment methods such as:
Cash
UPI
Debit / Credit cards
Online payment gateways
Adda & Aroma Cafe reserves the right to cancel any order if there is an issue with payment or order details
6. Order Cancellation
Customer Cancellation
Customers can cancel an order only before the food preparation begins.
Once the food is prepared, the order cannot be cancelled.
Cafe Cancellation
Adda & Aroma Cafe may cancel an order if:
An item is unavailable
There is a technical issue
Incorrect information was provided
Payment failure occurs
In such cases, a refund will be processed if payment was already made.
7. Refund Policy
Refunds may be provided in the following situations:
Order cancelled before preparation
Payment charged but order not confirmed
Order not delivered due to technical issues
Refund processing time may take 5–7 business days depending on the payment provider.
Refunds will be issued to the original payment method.
8. Customer Responsibilities
Customers are responsible for:
Providing correct order details
Being available to receive delivery orders
Informing staff about food allergies before ordering
Adda & Aroma Cafe is not responsible for allergic reactions if the customer does not inform us in advance.
9. Intellectual Property
All content on the Adda & Aroma Cafe website belongs to us, including:
Logo
Website design
Menu content
Images
Text content
You may not copy, reproduce, or use this content without permission.
10. Third-Party Services
Our website may include links or integrations with third-party platforms such as:
Food delivery apps
Payment gateways
Social media platforms
Adda & Aroma Cafe is not responsible for the services or policies of these third-party platforms.
11. Limitation of Liability
Adda & Aroma Cafe will not be responsible for:
Website downtime or technical errors
Delivery delays caused by external factors
Customer misuse of services
Any indirect loss caused by using our website
We always aim to provide the best service but cannot guarantee that the website will always operate without interruptions.
12. Changes to Terms & Conditions
Adda & Aroma Cafe may update or modify these Terms & Conditions at any time.
Updated terms will be posted on this page.
By continuing to use the website, you agree to the updated terms
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes related to these terms will be handled in the legal jurisdiction of Hyderabad, Telangana.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Adda & Aroma Cafe
Madhapur, Hyderabad, Telangana, India
Email: info@addaandaromacafe.com
Phone: +91 7674924480